Canadian banks are currently facing a series of controversies that challenge their public image of stability and ethical conduct. These issues range from money laundering scandals and misleading sustainability claims to aggressive sales tactics and questionable lobbying efforts.
1. TD Bank’s Money Laundering Scandal
TD Bank has been implicated in a significant money laundering case, resulting in over $3 billion in penalties. Between 2014 and 2023, the bank failed to prevent over $670 million from being laundered through its accounts by criminal networks. U.S. authorities criticized TD for inadequate anti-money laundering controls, leading to systemic failures. trendydigests.com
2. Misleading ‘Sustainable Finance’ Claims

Canada’s major banks, including RBC, TD, BMO, CIBC, and Scotiabank, have pledged $2 trillion towards sustainable finance by 2030. However, a complaint filed with securities regulators alleges that these banks are using the term “sustainable finance” too broadly without sufficient data to back up their claims. Some of these funds have been directed towards oil and gas companies, raising concerns about greenwashing. National Observer
3. Aggressive Sales Tactics Uncovered

An undercover investigation revealed that employees at Canada’s largest banks are under immense pressure to meet sales targets, leading to aggressive and sometimes misleading sales practices. Employees admitted to prioritizing sales over customer interests, potentially pushing unnecessary and costly financial products on clients. trendydigests.com
4. Lobbying Against Climate Policies

Despite public commitments to net-zero emissions by 2050, Canadian banks have been lobbying against climate-related policies. The Canadian Bankers’ Association and the Business Council of Canada have advocated for labeling fossil fuels as green investments and opposed the Climate-Aligned Finance Act. These actions contradict the banks’ stated environmental goals. Environmental Defence
5. Lack of Transparency During Financial Crisis

During the 2008-2010 financial crisis, Canadian banks received billions in support from the government, despite public claims of stability and no need for bailouts. The details of this support have remained largely undisclosed, raising concerns about transparency and accountability. CCPA
These issues highlight the need for increased scrutiny and accountability within Canada’s banking sector. As these stories continue to develop, they underscore the importance of transparency and ethical practices in maintaining public trust.